Michelle Thorp, CEO

Hello everyone… and now, goodbye! Whist I am excited for my new role, I am saddened that it is almost my final day leading the IPA.

I am very pleased by the timely appointment of Paul Smith as Interim CEO and I’m sure that he will do a fine job leading the Association whilst a permanent CEO is recruited.

I am proud to have led the IPA though a time of modernisation and transformation across several areas of the Association’s operations, such as the implementation of the Volume Provider Regulation Scheme and our new, agile approach to monitoring and updated complaints processes, as well as new member services technology and the widening of membership and licence criteria.

Heartfelt thanks to Kevin, the Board, our Committee members, Secretariat and you, our members, for supporting the UK’s dedicated insolvency regulator and a world-class profession whilst I have been here. I wish you all every success in the future.