Important reminder: Revised Insolvency Code of Ethics and IGP: Dealing with Complaints – effective 1 October 2025

IPA Insolvency Practitioner newsletter, August 2025

As we recently communicated, please be aware of two very important changes to insolvency practice coming into effect this autumn:

1. Introduction of the revised Insolvency Code of Ethics – effective 1 October 2025

The IPA, alongside the other insolvency Recognised Professional Bodies (RPBs) and Joint Insolvency Committee (JIC) are herewith publishing the revised Insolvency Code of Ethics together with a short explanatory text and a comparison between the current Code of Ethics and the new revised edition.

The revised Code of Ethics comes into effect on 1 October 2025.

The changes to the Code of Ethics were discussed in detail at the IPA Learning Ethics in Insolvency: A Focus on Professional Behaviour, Competence and Due Care webinar on 2 July 2025, available for purchase here.

2. Introduction of the revised Insolvency Guidance Paper: Dealing with Complaints – effective 1 October 2025

Under the JIC’s strategic work plan, Insolvency Guidance Papers (IGPs) are subject to periodic review to ensure they remain relevant to changing legislation and market conditions. A revised IGP approved by JIC and each of the RPBs relating to dealing with complaints was issued on 6 August 2025 by each of the RPBs.

The Control of Cases IGP has remained in place since 2009 during which time the insolvency market and profession have significantly changed. The principal revision to the IGP is the introduction of a more hierarchical structure outlining general considerations and more detailed recommended practical steps to be taken by IPs.

View the revised IGP here and a comparison with the current IGP here.

The guidance comes into effect on 1 October 2025.

Our final IPA Learning webinar of the year, on 18 November 2025, will examine the IGP revisions and how to apply them in practice. Reserve your place now.