Anonymised Anti-Money Laundering (AML) case studies, to assist members in reviewing AML policies and procedures, are available on our enforcement notices page – click here.

Contact Us

Please note that due to the response to Covid-19, the IPA is currently acting remotely. Physical post is only being collected occasionally and the office is closed. Please use telephone or email as the main contact.

IPA Address

Working From Southwark
32 Blackfriars Road

IPA Office Hours

Office hours are Monday – Friday, 9.00am – 5.00pm 

IPA Telephone Number

0330 122 5237

IPA Emails

Please note:

All new complaints should go to the Complaints Gateway.

The IPA contact address should be used for the following enquiries:

     i. those about existing complaints previously notified to us pre-June 2014 (when the gateway operation began)

     ii. those about existing complaints previously notified to the gateway and in respect of which the complainant has been advised that the matter has been referred to us

     iii. those about general enquiries of a complaint nature

If you have any comments about the IPA website, please don’t hesitate to contact us.

Insolvency Practitioners Association

Company limited by guarantee. Registered in England and Wales, no. 1151132. Registered office as above.