Anonymised Anti-Money Laundering (AML) case studies, to assist members in reviewing AML policies and procedures, are available on our enforcement notices page – click here.

IPA Volume Provider Regulation Scheme

The IPA strongly believes that the Volume Provider Regulation Scheme, a first in the insolvency profession, will deliver lasting confidence in the personal debt solutions market.


Launched by the IPA, the Volume Provider Regulation (VPR) Scheme came into effect on 1 January 2019.

The VPR Scheme was rolled out in response to the rapid development of the Individual Voluntary Arrangement (IVA) market – the most commonly used debt solution in England, Wales and Northern Ireland. It provides some of the closest scrutiny seen in financial services.

We implemented the VPR Scheme with the co-operation of the volume IVA providers whom the IPA regulates – the vast majority of firms operating in this space. ‘Volume’ is defined as controlling more than 2% of the IVA market; entry level is currently around 5,000 IVAs.

In launching the Scheme, we had input from Insolvency Practitioners (IPs), the Government, debt charities and creditor groups.

In July 2019, the Scheme was extended to cover Scottish Protected Trust Deeds (PTDs) administered at volume (defined as controlling more than 10% of the PTD market; entry level is currently around 2,800 PTDs).

68% of the IVA market and 54% of the PTD market is covered by the Scheme.


Better Oversight, Better Outcomes, Better Service to People in Debt and the Public Interest

VPR Scheme members are subject to increased monitoring, comprising:

  • One full visit every 12 months
  • Regular monitoring of their calls with clients
  • Up to four reviews per year on targeted areas

Scheme members also submit monthly data so that the IPA can review statistics and identify any areas in need of attention. Crucially, this gives IPA more detailed and real-time insight into members’ operations. Therefore:

  • The IPA’s inspection visits and reports are more focused
  • Regulatory time used is far more efficient
  • Key areas and common themes are targeted
  • The IPA can address concerns immediately

When key areas and common themes are identified, the IPA can target these on an ongoing basis, in order to raise standards quickly and provide an assured response to concerns in the public domain.

2021 focus areas

  • Advice given to clients
  • Disbursements and expenses charged on cases
  • Work introducers/lead generators employed by members
  • Case failures
  • Anti-Money Laundering (AML)

“We were warmly welcomed by the IPA into the Scheme during 2020. We were provided the opportunity to discuss the Scheme requirements and to obtain an understanding at the outset of the practical expectations of the Regulator under the enhanced monitoring regime.”

“Members of the scheme meet regularly with the Inspectors and these forums allow meaningful discussions to take place, providing insights into challenges or the opportunity to express our views on proposed changes to the sector which may impact our processes.”

Scheme member

Scheme members


During 2020, the Scheme covered:


Access the 2020 VPR Scheme Benchmark Report here.

If you would like to join the VPR Scheme and enjoy the benefits of membership, please [insert contact info]


What is an IVA?

  • A formal, court-approved agreement for the repayment of personal debt
  • It must be set up by an Insolvency Practitioner (IP)
  • The IP manages the process from start to finish, including working with the individual’s creditors
  • Fees are paid to the IP for their service
  • The IP will agree a payment plan with the individual and their creditors
  • The payment plan may involve a lump sum, monthly payments or a combination of the two
  • An IVA involving monthly payments usually lasts for 5-6 years
  • If the individual’s income increases for any reason, creditors will usually be entitled to an increased sum in repayment

Useful links

Options for paying off your debts (Gov.uk)

Money Helper (formerly Money Advice Service)

IVA protocol 2021 (Insolvency Service)