The IPA Volume Provider Regulation (VPR) Scheme 2020 benchmark report is out now – click here.

Renewal Frequently Asked Questions

How will this year’s renewals be different to previous years?

This year, you will be able to renew your membership online.

You can make any necessary changes to your details in the members area of the IPA website. You can also update your details any time that they need amending during the year.

You will need to log in using your IPA membership and password.

Should you have any difficulties in logging in, please email [email protected].

How do I log in?

You can log in to your IPA account here using your username and password.

I have forgotten my login details.

If you have forgotten your login details, please click here to reset them.

How do I pay?

To speed up the renewal process for you, the quickest way is to pay online using a credit card, or by BACS. If you pay by BACS, a confirmation will be sent to you once we have received your fee.  

Once the IPA has been notified of your completed form and fee, your membership will automatically be renewed for 2021.

A receipt will be issued immediately on receipt of payment, making it easier for you to make any reimbursements if necessary.

How do I know how much I will need to pay?

When you access the renewals system, the fee that is due will be automatically generated.

I think I am being charged incorrectly. What do I do?

Please check that the correct type of membership fee for you is displayed. If something is incorrect, please contact us on [email protected] or 020 7623 5108.

What if I work for more than one firm?

If you work for more than one firm, this will not affect your membership and, if applicable, your licence.

My firm makes payments for me. What can I do?

In this case, you can either obtain payment card details, or bank details, from those in your firm responsible for making payments, and then pay online. You can also complete the renewals process online without paying, and an email will be sent to you confirming that your membership is pending. This email will include payment details. Once payment is received, an email will be sent confirming that your membership has been renewed.

I do renewals for people in my team. What’s the process?

Each individual member needs to complete the renewals process online. When the member reaches the payment stage, they need to tick the box to pay by BACS. An email will then be sent to the member, which can then be passed on to the relevant person to arrange payment. If your firm makes a bulk payment, please forward your remittance advice to [email protected].

I have overpaid or paid twice. What do I do?

The system has safeguards in place to prevent this from happening. However, if you think that it has occurred, please contact us on [email protected].

Can I upgrade my membership or licence during renewals?

Yes, you are able to upgrade your membership or licence. We suggest that you renew your current membership and licence, then contact us at [email protected].

What is the deadline for renewals?

The deadline for licence holders to complete their renewal online, and pay the fee, is 31 December. Licence holders are committing a criminal offence if they have not renewed their licence on or before 31 December.

Appointment takers must ensure a signed bond is sent if it is due to expire at the end of the year.

As stated in the Insolvency Act 1986, a person is not qualified to act as an Insolvency Practitioner without a bond in place, and a person who acts as an Insolvency Practitioner without qualification is committing a criminal offence and is liable to imprisonment, a fine or both.

The deadline for members, firms and students 31 December.

Please note that it is the individual’s responsibility to ensure they log in to the members area of the website and complete their details. The declaration must be signed by the member.


You must ensure that you have signed the form and paid for your membership to be renewed. Just completing one of these (just the form or just making payment) will not ensure that your membership is renewed.